Workbooks provides an affordable, feature-rich and cloud-based Customer Relationship Management (CRM) solution that enables SMB and mid-market organizations to efficiently acquire, convert and retain customers at a cost significantly lower than the other major CRM vendors.
Workbooks enables sales team to work more effectively, better identify opportunities, close more deals and grow revenue; it helps marketing departments run campaigns and generate more quality leads; it empowers customer support teams to deliver exceptional service and drive customer satisfaction; and it extends beyond sales, marketing and customer support to include order management, fulfilment, invoicing, supplier management and integration with other business systems.
Requirements discovery, implementation, training and ongoing support are all carried out by our own Professional Service and Customer Support teams, not third-party channel partners.
Workbooks joins up the entire organization around data and processes - promoting teamwork and collaboration, provides a single 360 degree view of customers, and the information is accessible anytime, anywhere. Customers see their productivity increased, their operations streamlined, more insightful decisions being made, and the business better equipped to differentiate against the competition.
Contact: Dan Collins
Office: 860 438 6647
Mailing address: P.O. Box 380359, East Hartford, CT. 06138-0359
Physical address: 330 Roberts Street, Suite 402, East Hartford, CT. 06108-3654